Shipping & Returns
RETURNS AND EXCHANGES:
We accept returns and exchanges on small parcel items (decor, gifts, lighting) within 15 days from date of purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it. No damaged or used items will be eligible for a return. Customer pays for return shipping fees.
Please email us to initiate the return process or with any questions at: firstname.lastname@example.org
NO RETURNS OR EXCHANGES WILL BE MADE ON THE FOLLOWING ITEMS:
We do offer returns and exchanges on items that have arrived to you damaged or defective. Furniture items require a signature at time of delivery. If you receive a shipment from an order that you placed with CENTURIA with obvious freight damage, (damage to outside of box, etc.) you must refuse the shipment at time of delivery. Please make sure that you inspect all packages before you sign for them.
If damage is discovered once the package is opened, please contact us within 48 hours at email@example.com or 678-427-5062.
Store credit only for small parcel (no furniture) vintage items; no refunds. Customer pays return shipping fees. If your item arrives to you damaged via shipping, please contact us within 48 hours at firstname.lastname@example.org
If you have any questions regarding an item's size, color, or description before ordering, we will be glad to assist. Please email us at: email@example.com
CENTURIA ONLY SHIPS WITHIN THE CONTINENTAL US, WITH THE EXCEPTION OF SOME SMALL PARCEL DECOR ITEMS, GIFTS, AND JEWELRY THAT MAY BE SHIPPED INTERNATIONALLY. Qualifying items will require additional shipping rates to be shipped overseas. To clarify whether an item qualifies for international shipping and to receive a shipping quote, please email: firstname.lastname@example.org before purchasing.
On many items, we are able offer FREE SHIPPING within the Continental US. If so, it is stated in the listing details. On items where shipping is charged, it will be calculated at checkout. For other items, such as some furniture items and large vintage pieces special shipping charges will need to be accessed before purchase and this is indicated in the item's details. In that case, please email: email@example.com for shipping rates before purchase or call us at 678-427-5062.